Hotel front desk staff in NYC are the first people guests see. You handle guest check-ins and check-outs, answer questions, and manage reservations. You need good communication skills and the ability to do several tasks at once. Our AI job matching helps you find NYC hotel front desk jobs that fit your skills.
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A high school diploma or GED is usually what you need for these jobs. Sometimes, they'll ask for past customer service or hospitality experience.
As hotel front desk staff, you greet guests. You also handle reservations, check people in and out, and take care of guest requests. It's all about making sure they have a good visit.